1
Confirm the app is installed and activated.
Support hub
The goal is to route the customer to a working fix before frustration turns into abandonment.
1
Confirm the app is installed and activated.
2
Try the recommended location, then switch locations if needed.
3
Open Support for troubleshooting and upload diagnostics if the issue repeats.
Start with the right support section, then escalate with your account context or a support file when needed.