Windows help

Install, activate, update, and connect on Windows.

This page is the Windows-first recovery path for customers who are stuck during install, login, activation, or first connection.

Download and install

Use the latest installer from Download or Account Downloads, then open the app.

Activate the app

Paste the activation code first. Use email only when you need to recover access.

Connect or switch location

Start with the recommended location, then use Locations if you need a different region.

Update and diagnostics

Open Help in the Windows app to save a support file and review update or connectivity facts.

Windows recovery checklist

Use this short sequence before escalating to diagnostics or billing recovery.

Download the current Windows installer.

Open RavenVPN and paste the activation code from your account.

Connect using the recommended location first.

If something fails, open Help in the app or return to Support.

If the Windows app is blocked, the next step should still be obvious.

RavenVPN keeps Download, Account, and Help aligned so the recovery path stays short.